We will email you when we receive your order. If you do not receive an email then your order may not have been processed, please email us at support@pacificnorthwestproducts.com. Shipping Times We process orders during regular business hours — Monday through Friday; 6:30 am - 4:30 pm PST . All of the items displayed on this site ship within 24 hours of receipt of your order. Items ordered prior to 10:00 am on any business day will usually ship the same day. US Shipping Shipping charges shown in the pacificnorthwestproducts.com Shopping Cart are based on estimated weight, distance and packaging. Free Shipping The shipping method for sales eligible for free shipping will be chosen by pacificnorthwestproducts.com. Typically we will use USPS or UPS. Only shipments consigned to U.S. residence qualify for free shipping. International Shipping & Ordering By the act of ordering a product you agree to pay any shipping costs, duties, storage costs, customs or fees required by your government or the shipper (these charges can be significant, your local customs office or post office should be able to tell you what the fees will be.) Warranties on certain products or from certain vendors may not be valid outside the U.S., please contact us for questions on specific products. Shipping & Ordering Guidelines In the event of a return (except when we are at error), you will be refunded the cost of the tool only and must pay the return shipping. Pacificnorthwestproducts.com reserves the right to require a Wire Transfer of Funds on any International order received. Military Shipping All military addresses, i.e.: APO, FPO, APO AE etc. will be shipped Priority Mail. |